Who We Are


Jeffcom 911 is the dispatch communications center serving as a vital link between emergency services and the community in Jefferson County. Jeffcom works with local fire, police and emergency medical service providers to dispatch the appropriate emergency responders, as well as to provide support for public safety education.

  • Jeffcom 911 utilizes the latest technology to provide efficient and safe responses, as well as excellent service to hundreds of thousands of residents in Jefferson County.
  • Residents don’t have to do anything new or different when faced with an emergency situation. Simply dial 9-1-1 for emergencies. The same non-emergency phone numbers will remain in effect.

While Jeffcom 911 will provide efficiencies for communities and residents, it does not replace important programs like Smart911, CodeRED and Text-to-911 that are already in place. These programs collaborate to provide every possible method to help those in need.