The Jefferson County Communications Center Authority (Jeffcom 911) is the emergency communications center for Jefferson County Colorado. This form provides us with feedback regarding recent calls and interactions with our center.

We take all complaints regarding the agency and it’s employees very seriously. Such complaints will be investigated, to include those made anonymously. You will also have the option to be contacted by a representative of Jeffcom 911 to discuss your complaint.

Please note: This is only intended to be used for feedback on Jeffcom 911 or it’s employees, not for interactions with police, fire, or medical personnel.

Customer Satisfaction Survey
Quality of Service: How satisfied are you with your overall experience calling 911? *
Type of Service: Which service did you request? *
911 Operator: The Emergency Communications Specialist (911 operator) was courteous and professional. *
Answering Time: My call was answered in a timely manner. *
Information Retrieval: I was asked questions which were clear and easy to understand. *
Is it okay for a representative to contact you to discuss your experience? *