Request Records

Records requests can be made in person, online, or via mail. In-person requests can be made Monday through Friday between the hours of 8 a.m. and 4:30 p.m. at the address below. You can also submit your request via mail.

Please note that you must provide a HIPAA Release Form for any calls which required a medical response if you were not the patient.

Certain information contained in police records may not be available for public release, per Colorado statutes. These include:

• At-risk adults
• Juveniles
• Sex assaults
• Child abuse
• Ongoing police investigations

Online Requests

Due to credit card fees requests made online include a processing surcharge. If you would like to make your records request online click here

In-Person Requests

A non-refundable deposit of $10 for call notes (CAD) and/or an additional $25 for any audio recordings is required at the time of the request; the total deposit is $35 if you are requesting both CAD and audio. At this time, Jeffcom 911 is only able to accept payment in the form of cash or check.

To submit a Dispatch Records Request in person:

• Open the link provided here: Recording Records Request Form
• Fill in the information on the form
• Print and sign the form
• Deliver your Recording Records Request Form and required deposit to the address listed below

All requests which have an agency-issued case number will require approval from that agency prior to release.
Requests can be delivered to:
Jefferson County Communications Center Authority (Jeffcom 911)
433 S. Allison Pkwy
Lakewood, CO 80226
If you have any additional questions, please contact us at 303-539-9426 during business hours.