Services

Services

Jeffcom 911 is a newly created state of the art Communication Center comprised of eight pre-established, Public Safety Answering Points (PSAPs). These include Arvada Police Department, Golden Police Department, Jefferson County Sheriff’s Office, Lakewood Police Department, Wheat Ridge Police Department, Arvada Fire, Evergreen Fire, and West Metro Fire. In total, we provide dispatch services for 23 law and fire agencies throughout Jefferson County.

When you dial 911 or the non-emergency line, you will talk with a highly trained Emergency Communications Specialist (ECS). The ECS will quickly obtain critical information and relay the details to emergency responders. ECS may also provide pre-arrival instructions for medical, law and fire emergencies prior to first responders arriving on the scene. The more specific the information provided, the better police, fire, and emergency medical responders will be able to assist those requiring help.

We are a vital link between our citizens and emergency responders and we are proud of the work that we do.

911 Emergency Communication Specialists are the thin gold line, the often-unrecognized heroes in emergency response. We are the calm voice on the other end of the phone and the key to essential communication with responders in the field. Our job is to respond to the needs of our citizens and communities and do all we can to keep our community, law enforcement, firefighters, and emergency medical personnel safe.